"LOS ANGELES — Kameale Terry saw it coming before almost anyone else did. She realized the expanding network of electric vehicle charging stations across the U.S. would need a workforce to maintain it.
The realization came as she found herself back in South Central Los Angeles — where she grew up — taking care of her mom, who was on her third recurrence of cancer. It was 2016 and she had left a job in banking to come home. Now she needed some work flexibility to address her mom’s needs.
Terry ended up taking a job with EV Connect, a company that made software for electric vehicle charging stations, in a position called “driver support.” When EV drivers found something wasn’t working at a station, they called in and she would talk them through the issue or send out a technician. It made her realize the need.
“When I saw that the charging experience wasn’t a great experience, I wanted to figure out how could I be helpful in ensuring that it is a great experience,” Terry said."